Under Managed Dedicated Server Hosting, apart from managing your hardware and network aspects, we also take care of server administration. We provide you with technical experts and specialised support, who will take care of security, upgrade, optimisation and monitoring to allow you to focus on your application and to grow your business.

With our Self-managed Servers, we will continue to support hardware & network aspects, while your in-house IT experts will manage the rest.

You can view the list of products, applications and services covered under our Managed hosting services above.

Managed Server Hosting is available with any of our Linux Dedicated Servers, and you can purchase it as an add-on.

You can get in touch with our Managed Dedicated Hosting support team by raising a Ticket here. In addition to this, you can also connect with the support team via phone and chat.

Yes, with our Managed Dedicated Servers, you get full root access, giving you complete administrative control on your server. You can customise your dedicated server to deliver the best performance per your needs. With root access to your server, any third-party software can be installed by you and you can further optimise your server according to your business.

Yes, you can purchase Managed Services with your existing Dedicated Server. To purchase the product, please follow the steps mentioned below:
- Login to Control Panel
- Go to Order Management View
- Go to Manage Add-ons
- Select ‘Managed Services’ from drop-down & Proceed to checkout

Currently, managed services are offered only on Linux dedicated servers.

We provide assistance to transfer your contents from cPanel - cPanel, Plesk - cPanel, cPanel - Plesk and non-control panel servers to servers with cPanel/Plesk. We suggest that you connect with our migration experts to review your source server and guide you accordingly. For migration assistance, get in touch with our experts here.
For issues post-migration, our migration team will recheck all server settings and assist you in resolving any queries. However, kindly connect with your web develop incase of any site code related errors or issues due to application compatibility.

Yes. We provide a cloud based backup & recovery solution by Acronis, which can be purchased at an additional cost with your dedicated server.
- Acronis backup is an easy & reliable solution which helps to take regular real-time backups of database, files, mailboxes & disks. It offers customized options like full or incremental backups, with a daily, weekly or monthly frequency.
- The dedicated server backup data is fully encrypted against ransomware, and restoration is fast & instant.
- Acronis backup is available for USA & Asia server locations. Any incremental purchase of backup volume will add more volume to an existing Acronis panel (depending on the location).
- New customers can buy Acronis Backup add-on in the purchase flow whereas existing customers can buy it from their control panel.
- Acronis Cyber Backup add-on is not covered under the money back guarantee refund policy.
- The tenure & renewal cycle of Acronis backup is independent of the hosting tenure purchased.